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Inova Dental Lab Terms and Conditions

Effective Date: 02/01/2025

Welcome to Inova Dental Lab! These Terms and Conditions (“Terms”) govern your use of our services and website, www.inovadentallab.com (the “Site”), and your interactions with Inova Dental Lab (“we,” “us,” or “our”). By accessing or using our services or the Site, you agree to be bound by these Terms. Please read them carefully.

1. Services

Inova Dental Lab provides dental laboratory services, including the fabrication of crowns, bridges, dentures, and more. The specifics of each service, including materials, turnaround times, and pricing, will be provided in a separate agreement or quote.

2. Ordering

  • Orders can be placed through [Specify ordering methods, e.g., our online portal, by phone, by email, etc.].
  • You are responsible for the accuracy of all information provided in your order, including patient data, prescriptions, and case specifications.
  • We reserve the right to refuse or cancel any order at our discretion.

3. Payment Terms

Full payment is required before the start of any restoration work. We accept payments via credit card, bank transfer, or check. All sales are final unless otherwise specified.

4. Liability

Inova Dental Lab is not responsible for any indirect, incidental, or consequential damages related to the use of our products or services.

5.Intellectual Property

All content, including text, images, and logos, on our website is the property of Inova Dental Lab and may not be used or replicated without permission.

6.Modifications

We reserve the right to update these terms at any time. Clients will be notified of any changes that may affect their rights or obligations.

SMS Terms & Conditions

1. SMS Consent Communication

The information Inova Dental Lab obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Inova Dental Lab, you may receive messages related to the following:

  • Delivery updates
  • Follow-up messages
  • Billing inquiries and payment requests
  • Callback requests

Example: “Hello, this is a friendly reminder of your upcoming delivery with Inova Dental Lab tomorrow between 9 AM and 5 PM. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to deliveries, follow-ups, or billing inquiries.

Example: “Message frequency may vary. You may receive up to 10 SMS messages per week regarding your appointments or account status.”

4. Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method

You may opt-in to receive SMS messages from Inova Dental Lab in the following ways:

  • By submitting an online form
  • Verbally during a conversation

6. Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help

If you are experiencing any issues, you can reply with the keyword “HELP,” or you can get help directly from us at 407-887-8000 or visit www.inovadentallab.com.

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy here and Terms and Conditions here.
  • Message frequency may vary.

Privacy Policy

SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.