Inova Dental Lab Privacy Policy
Effective Date: 02/01/2025
At Inova Dental Lab, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you access our services or use our website, www.inovadentallab.com (the “Site”). By using our services or Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, contact information, dental prescriptions, patient data, and other relevant information provided when placing orders or contacting us.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Communication Data: Email addresses, phone numbers, and any other information you provide to communicate with us.
- Website Usage Data: Information about how you use our Site, such as IP address, browser type, and pages viewed.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill orders for dental laboratory services.
- To communicate with you regarding your orders, services, and any follow-up actions.
- To respond to inquiries and provide customer support.
- To process payments for our services.
- To send important notifications related to your account or orders.
- To improve our services and website functionality.
- To comply with legal requirements.
3. Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These providers are obligated to keep your information secure.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., subpoenas, court orders) to protect our rights or the rights of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring company.
4. Data Security
We take reasonable precautions to protect the security of your personal information. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. Cookies allow us to personalize content, analyze site traffic, and improve the functionality of our website. You can disable cookies through your browser settings, but this may affect your ability to use some features of our Site.
6. SMS Communications and Privacy
When you opt-in to receive SMS messages from Inova Dental Lab, we will only use the information collected for the purpose of sending you service-related updates such as delivery notices, follow-up messages, or billing inquiries. Your phone number and consent to receive SMS messages will not be shared with third parties for marketing purposes.
7. Your Rights
You have the right to:
- Access: Request access to the personal information we have collected about you.
- Correction: Request correction of any inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out of Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the communication or contacting us directly.
8. Children’s Privacy
Inova Dental Lab does not knowingly collect or solicit personal information from anyone under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. We will notify you of any material changes that may affect your privacy rights.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Inova Dental Lab
Phone: 407-887-8000
Email: info@darkcyan-squid-321450.hostingersite.com
Website: www.inovadentallab.com